Privacy Policy

& Legal Information

Privacy Policy:
Robonica values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Robonica is committed to protecting your privacy and using the information you share with us responsibly.

Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.

Information that Is Collected:
We collect information from you that you provide when you login, subscribe to our mailing list, register with us, place an order, or participate in a contest, promotion or survey. Categories of information collected include your name, e-mail address, postal address, phone number and credit card number. In addition, we may maintain a record of your purchases in our store at shop.roboni-i.com. We may also acquire names and mailing addresses for select mailings from third parties. On occasion, we may combine information you provide with other demographic information available to us.

How Is My Information Used
When you make a purchase from shop.roboni-i.com, we use your information to process your order and to answer your questions about the status of your order. We may use the information to provide you with periodic e-mails and mailings about Robonica merchandise, services and promotions. We may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our online store and your shopping experience. If you register with us, or if you purchase from us online or over the phone, we may send you notices about our merchandise, services and promotions through mail or electronically.

Sharing My Information
To respect your privacy, Robonica will not sell or rent the personal information you provide to us online to any third party. Robonica only shares information about our clients with affiliated companies and reputable third parties to provide better service to you. These services may include maintaining and managing customer information; providing customer services; taking and fulfilling orders; conducting promotions and surveys; and communicating with our customers. We do not authorize those third parties to make any other use of your information or to send you unsolicited e-mail. In addition, we may share information that you provide with specially chosen marketing partners. We also may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity.

When Robonica conducts contests, sweepstakes, promotions, and surveys, or joins with other companies to do so, users who participate may be asked to provide personal information. Robonica and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive e-mail or postal mail from Robonica prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from Robonica in connection with such activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from Robonica or share your information with Robonica and the other companies sponsoring such activities.

If you are visiting roboni-i.com or shop.roboni-i.com through a link from another website or search engine, information about your visit to our site may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines. You may avoid disclosing your information to these other websites or search engines by entering roboni-i.com directly into the address field of your Internet browser.

Removing My Information:
If you would prefer not to receive our e-mails and/or mailings-just let us know. You may submit your request to unsubscribe as follows:

By Email: info@robonica.com
By Phone: 978.522.4339
Fax: 978.522.4340
By Mail:
Robonica
100 Cummings Center, Suite 236H
Beverly, MA 01915

Please include your name and address as it appears on the e-mail or postal mail you received from us and indicate "Do not contact me by (e-mail) or (mail)."

Your request may take up to 10 business days to process, and you may receive e-mail or postal mail in the meantime. Your removal request, along with your name and address will be stored in a "do not contact" file to ensure that we can honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order. Please note that if you subscribe again in the future, you will receive communications from us.

Use of Cookies:
Robonica uses cookies to help us personalize your shopping and virtual world experiences and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.

Robonica may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer.

Security of my Information:
The safety of your credit card information is important to us, and Robonica has taken measures to protect the security of your online order information.

Shop.roboni-i.com uses Secure Sockets Layer (SSL) technology to keep your online order information safe. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to protect it from being decoded by anyone other than Robonica. Our site also displays the Thawte Seal, which indicates that the site has been authenticated by Thawte and that confidential transactions with the site are secured by SSL encryption.

Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can determine the security of your connection by looking at the bottom of your Internet browser window after you have accessed our website-SSL technology is active if there is a solid key or a closed lock. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at shop.roboni-i.com. If you cannot access the secure server for any reason, you can place your order by calling 978.522.4339.

While we implement the above and other security measures to protect your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.

Linking to Other Sites
The shop.roboni-i.com website may include links to other websites that are not under our control. These other websites have their own policies regarding privacy that you should review. Robonica has no responsibility for these linked websites.

Protecting children's privacy
Robonica is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age.

Email-A-Friend
If you choose to use our "Email to Friend" service to send information to a friend from our site, we will ask you for your email address and your friend's email address. We will send your friend a one-time email from your email address, inviting him or her to visit our site. Robonica does not store this information.

Changes to this Statement
Robonica may update this Privacy Statement from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting our website, you agree to accept any such changes to these policies. Except as otherwise mentioned herein, this Privacy Statement only addresses the use and disclosure of information we collect from you on our website.