Troubleshooting

1. Roboni-i not Performing as Expected?
Remedy
Switch the robot on
Replace or recharge the batteries
Remove the batteries and Insert them correctly (observe the polarity). Make sure each individual battery makes proper contact with the battery connectors
Return the product if still under warranty. Log an online support question via the Command Center [Support] [Log a Question] function.
Pair the robot with the Mobile Controller by following the procedure as outlined below:
1. Switch both the robot and Mobile Controller off
2. Put the robot in pairing mode by keeping both the front and rear bumpers depressed while switching in on; the top and bottom Activity LEDs will flash
3. Put the Mobile Controller in pairing mode by keeping the Left Trigger (LT) button and rear part of the Left Drive button depressed while switching it on
4. The robot and Mobile Controller will connect and will be paired again (the robot’s Activity LEDs will scan up and down)
Switch the Mobile Controller on
Replace or recharge the batteries
Recharge the robot at the Energy Station
Replace or recharge the batteries
Recharge the robot at the Energy Station
Replace or recharge the batteries

Active Turbo Mode by simultaneously double-tabbing the front (forward) parts of both Drive buttons; the robot will go at a much faster speed for a limited duration (see [Walk Thru] [Interacting] [Getting Started] [Controls] for more information on how to do this)

Note: Turbo Mode cannot be activated too frequently or continuously

Turbo Mode’s duration is a factor of your RoboTX (robot trust) level; improve your RoboTX level by playing more with your Roboni-i (see [Walk Thru] [Interacting] [Driving Around] [RoboTX] for more information)

Your robot’s energy consumption is a factor of your RoboTX (robot trust) level; improve your RoboTX level by playing more with your Roboni-i (see [Walk Thru] [Interacting] [Driving Around] [RoboTX] for more information)

Roboni-i’s Behavior Modes are one of its endearing features; you can, however, deactivate it or change the time interval before it kicks in by means of the [myRobot] [Tuning] function

Note: see [Walk Thru] [Interacting] [Personality] for more information on the robot’s Personality

There may be too many other robots or devices using Zigbee RF protocol in the immediate vicinity; switch off the offending devices or change venues

There may be too many other robots or devices using Zigbee RF protocol in the immediate vicinity; switch off the offending devices or change venues

Change the Personality timeout by means of the [myRobot] [Tuning] function
Deactivate or reprogram the offending Reflex or Behavior programs by means of the [Program Editors] function
Deactivate or reprogram the offending Reflex or Behavior programs by means of the [Program Editors] function
Deactivate or reprogram the offending Reflex or Behavior programs by means of the [Program Editors] function

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Two robots can’t read or access a game accessory such as the UniHub at the same time and will interfere with each other; remove one of the robots from the immediate vicinity of the game accessory
Replace or recharge the batteries

Reset one or all of the robots by switching then off and on again so they can join a common host robot

Note: see [Walk Thru] [Interacting] [Shooting] for more information

A maximum of 4 robots can interact with one another; remove or switch off any robots that have not joined a common host robot

Note: see [Walk Thru] [Interacting] [Shooting] for more information

Reprogram the trigger by means of the [Program Editors] [Reflexes] [Controller] function
Position your robot closer to the target robot before attempting to shoot it (ideally ±2 – 3’ away)
Ensure that the Infrared Pod is firmly attached to the robot (remove and insert it again to make sure)

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Position your robot a bit further away from the target robot before attempting to shoot it (ideally ±2 – 3’ away)
Switch the BaseStation on
Replace or recharge the batteries
Position your robot closer to the BaseStation before attempting to shoot it (ideally ±2 – 3’ away)
Reprogram the trigger by means of the [Program Editors] [Reflexes] [Controller] function
Ensure that the Infrared Pod is firmly attached to the robot (remove and insert it again to make sure)

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Position your robot a bit further away from the BaseStation before attempting to shoot it (ideally ±2 – 3’ away)

A maximum of 4 robots can interact with one another; remove or switch off any robots that have not joined a common host robot

Note: see [Walk Thru] [Interacting] [Shooting] for more information

Robots can join or interact each other if they are too far apart; move them closer to each other (max 10 – 12’ apart to join)

Reset one or all of the robots by switching then off and on again so they can join a common host robot

Note: see [Walk Thru] [Interacting] [Shooting] for more information

Reprogram the trigger by means of the [Program Editors] [Reflexes] [Other Robot] function
Replace or charge the batteries
This is normal behavior; reprogram the Reflex program concerned to change
Reboot the robot by switching it off and then on again
Find a different spot to play that is further away from the other robots
Turbo Mode’s duration is a factor of your RoboTX (robot trust) level; improve your RoboTX level by playing more with your Roboni-i (see [Walk Thru] [Interacting] [Driving Around] [RoboTX] for more information)
Your robot’s energy consumption is a factor of your RoboTX (robot trust) level; improve your RoboTX level by playing more with your Roboni-i (see [Walk Thru] [Interacting] [Driving Around] [RoboTX] for more information)
Switch the Mobile Controller on
The RF range between the robot and the Mobile Controller should be more than 10 meters, so this should not happen too often; in case it does move closer to the robot
No remedy required
No remedy required
No remedy required
No remedy required
No remedy required
No remedy required
No remedy required
No remedy required
2. Problem with your Mobile Controller?
Remedy
Switch the Mobile Controller on
Replace or recharge the batteries

Remove the batteries and Insert them correctly (observe the polarity)

Make sure each individual battery makes proper contact with the battery connectors

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Pair the robot with the Mobile Controller by following the procedure as outlined below:

  1. Switch both the robot and Mobile Controller off
  2. Put the robot in pairing mode by keeping both the front and rear bumpers depressed while switching in on; the top and bottom Activity LEDs will flash
  3. Put the Mobile Controller in pairing mode by keeping the Left Trigger (LT) button and rear part of the Left Drive button depressed while switching it on
  4. The robot and Mobile Controller will connect and will be paired again (the robot’s Activity LEDs will scan up and down)
Switch the robot on
Replace or recharge the batteries
Replace or recharge the batteries

Switch the Mobile Controller off and on again to see if the problem will be resolved

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Deactivate or reprogram the offending Reflex program by means of the [Program Editors] function
Switch the robot on
The RF range between the robot and the Mobile Controller should be more than 10 meters, so this should not happen too often; in case it does move closer to the robot
3. Roboni-i’s Infrared (IR) Pod Acting Up?
Remedy
Switch the robot on

Switch the Mobile Controller off and on again to see if the problem will be resolved

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Switch off the robot and insert the IR Pod firmly into the robot’s auxiliary port
Wait a few seconds for host/join process to be completed, or reset the robot by switching it off and then on again
Move away from the other robots
Move away from current game or start a new game
Move closer

Switch the Mobile Controller off and on again to see if the problem will be resolved

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

4. BaseStation not Working Properly?
Remedy
Switch the BaseStation on
Replace or recharge the batteries

Remove the batteries and Insert them correctly (observe the polarity)

Make sure each individual battery makes proper contact with the battery connectors

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Switch the BaseStation off and on again to see if the problem will be resolved

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Switch the BaseStation on
Restart the game again
Replace or recharge the batteries

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Reset the BaseStation by switching it off and then on again
Find a different spot to play that is further away from the other robots

Return the product if still under warranty

Log an online support question via the Command Center [Support] [Log a Question] function

Place BaseStations further apart or switch off the other BaseStations
No remedy required
eplace or recharge batteries as a precaution
Battery level too low to operate effectively; replace or recharge batteries
5. Difficulty with the Command Center Software?
Remedy
Run the installation program manually by clicking on setup.exe on the supplied CD

Update computer hardware

For more information access Microsoft’s website or refer to http://download.microsoft.com/download/9/a/e/9ae0f6cc-7032-408e-9ca7-989f9e4af4ec/dotNetReadMe.htm

Use a search engine on the Internet with the error specified in the search text
Make more disk space available on PC
Add a USB port to computer
Test the USB port with a different USB device

Use a search engine on the Internet with the error specified in the search text, or follow the following steps:

  1. Click Start, click Run, type devmgmt.msc, and then click OK
  2. Double-click the type of device that you want to update
  3. Double-click the specific device that you want to update
  4. Click the Driver tab, and then click Update Driver
  5. Follow the instructions in the Hardware Update Wizard
Make more disk space available on PC
Create a shortcut to RiiPatcher.exe in the C:\Documents and Settings\All Users\Application Data\Robonica\Roboni-i Command Center folder
Delete and redo the shortcut to RiiPatcher.exe in the C:\Documents and Settings\All Users\Application Data\Robonica\Roboni-i Command Center folder
Increase PC’s memory capacity
Update operating system
Replace or upgrade PCs graphics card and/or screen driver
Restart the PC
The Command Center requires at least one Roboni-i robot to be register; connect the robot via USB to the PC, switch the robot and Mobile Controller on, and complete the registration process

Switch robot off and on again

Remove and reattach the USB cable

Switch on robot and Mobile Controller
Reinstall the USB driver or search the Internet for an updated driver
Searching the Internet for an update to the driver
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
Continue with installation
To unlock the Event Triggers and Actions you will have to improve your RoboTX level by playing more with your Roboni-i (see [Walk Thru] [Interacting] [Driving Around] [RoboTX] for more information)
Download a Media Player update here or access the site http://www.microsoft.com/windows/windowsmedia/player/download
Replace or upgrade the PCs graphics card and/or screen driver
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
Replace or upgrade the PCs graphics card and/or screen driver
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
Unplug the robot, wait a moment and plug it back in, or restart the Online World

Register an online profile by clicking on the Register Now [Roboni-i Online] sidebar.

Alternatively Register using the Login Box in the bottom right corner of the software by clicking on the link, or go to [Players] [myProfile] and click the Register button.

Roboni-i Online World will be launched in the 4th quarter of 2009
Select the specific Reflex program by clicking on the check box next to it before uploading to the robot
Program the Reflex by means of the [Program Editors] [Reflexes] function
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
Only Reflex programs that have been selected (ticked) in the [myRobot] [Upload] window will be transferred to the robot, i.e. Reflex programs that have not been selected (unselected) will be deleted from the robot
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
Use the [myRobot] [Upload] function to select a game to be uploaded and press the Upload button to commence with the upload (make sure the robot is connected to the PC and that the robot and Mobile Controller are switched on)
Register an online profile and download the latest games
Connect the robot to the PC via the USB port
Switch on the robot and the Mobile Controller
The games may already have been uploaded to the robot
6. Difficulty with playing Robotic Games (Offline)?
Remedy
Use the [myRobot] [Upload] function to select a game to be uploaded and press the Upload button to commence with the upload (make sure the robot is connected to the PC and that the robot and Mobile Controller are switched on)
Only games with the same version numbers can be used to join in a game; download the latest versions of the games from the Roboni-i Online World
Use the [myRobot] [Upload] function to select a game to be uploaded and press the Upload button to commence with the upload (make sure the robot is connected to the PC and that the robot and Mobile Controller are switched on)
Move the robot(s) closer to the host robot
Some games require the robot(s) to be placed right next to the BaseStation(s) so the BaseStation(s) can be initialized as part of the game; place the robot(s) next to the BaseStations – the game should start (if not, re-host the game)
Host must press the Right Trigger (RT) button when all the other players have joined the game and the Start and RT icons are flashing on his/her Mobile Controller
In case of team games, at least one other player must join the game before the game can start
Restart the game, or if required, reset the robot(s) and BaseStation(s) by switching the off and on again and then starting the game
Restart the game, or if required, reset the robot(s) and BaseStation(s) by switching the off and on again and then starting the game
Restart the game, or if required, reset the robot(s) and BaseStation(s) by switching the off and on again and then starting the game
Drive the robot closer to the BaseStation
Restart the game, or if required, reset the robot(s) and BaseStation(s) by switching the off and on again and then starting the game
  About Us

  |  

Where to Buy

  |  

Robonica.com

  |  

Contact Us

  |  

Privacy Policy

  |  

Support